Community Support Services

Information and Referral

  • Information on a wide range of community services available in Whitehorse
  • Referrals to connect you with expert local organisations

Advocacy and Negotiation

  • Assistance dealing with utility and phone companies
  • Advocacy to avoid disconnections
  • Negotiation of affordable payment plans

Emergency Relief

  • Food and essentials
  • Food and petrol vouchers
  • Assistance with pharmacy, utility and phone accounts
  • Phone cards
  • Travel passes and car expenses
  • Telstra Assistance Certificates

For information or support, phone us on 9191 5333 or

make an enquiry here

Emergency Numbers

Police /Fire/Ambulance: 000
Box Hill Police: 8892 3200
Box Hill Hospital: 9895 3333
Lifeline : 13 11 14
Mens line: 1300 789 978
Child Protection DHS after Hours: 131278
Safe Steps Family Violence Response (24 hours):
1800 015 188
Alcohol and drug crisis line: 1800 033 108
Poisons Information : 131126
Gamblers Help: 1800 858 858

Local Community Agencies

Health
healthAbility
Level 2, 43 Carrington Rd Box Hill 3128
BH: 9430 9100
Koonung Community Mental Health Clinic
1st Floor, 43 Carrington Rd Box Hill 3128
BH: 9843 5800 (9am-5pm)
AH: 1300 721 927 Triage (new referrals)

 

Legal Advice
Eastern Community Legal Centre
Suite 3/27 Bank St Box Hill 3128
BH: 9285 4822
First Appointment Free
Victoria Legal Aid
BH: 9259 5444 Ringwood Office
BH: 9269 0120 Telephone Info (9am-5pm)

 

Local Community Agencies

Emergency Housing
Community Housing Ltd
26-28 Prospect St Box Hill 3128
BH : 9856 0050
AH: 1800 825 955 (crisis accommodation)

 

Financial Counselling / Budgeting
National Debt Helpline
BH: 1800 007 007 (9:30am-4:30pm Mon – Fri)
ndh.org.au
Anglicare
Anne Clarke
37-41 Prospect St Box Hill 3128
BH: 9896 6322

 

Alternative Emergency Relief Agencies
St Vincent De Paul’s
1300 305 330
Salvation Army
17 Nelson Rd Box Hill 3128
BH: 9890 2206

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